Testimonials

What people say about Frontdoor Property



By far the BEST agent

By far the BEST agent my partner and I have ever had. Being with Frontdoor Property for 2 years, we even asked if Nikki had another property that suited our growing family.

- Simon -Cremorne

Prompt, efficient and positive

Nikki is a pleasure to deal with - prompt, efficient and positive. Nothing ever seems to be too much trouble. Having previously managed the property myself, I know what a time-consuming job it can be and Nikki manages it all seamlessly and keeps me updated as necessary. I wouldn't hesitate to recommend the services of Frontdoor Property.

- Emily -Balmain

A very high degree of professionalism

In all dealings with Nikki, there has been a very high degree of professionalism. We love having her as our agent, as we know that she is personable, proactive and speedy with all that she has done for our property. She will always be our first choice for an agent as we continue to invest in the future. If you want someone who really cares about giving you and your investment the best service, then choose Frontdoor Property.

- Nicole -Marrickville

Knowledgeable and proactive

Nikki is a very knowledgeable and proactive property manager. She has provided us with excellent service for the management of our investment property for over a year now. Nikki is always professional and saves us a lot of time.

- Natalie Green -Erskineville

Professional and personable, excellent communicator

We have rented a property through Nikki at Frontdoor for over 7 years and have thoroughly enjoyed working with her. Professional and personable, she always took the best care of us when servicing needs arose, and has been an excellent communicator and always reachable. We trust her completely and especially appreciate her flexibility as we vacate and move overseas. The personal touch makes all the difference and you should not hesitate to work with her and Frontdoor.

- Alison Angelos -Potts Poit

Personal service, attention to detail and upfront honesty

When deciding to rent out our home while taking a year long sabbatical in Europe our biggest concern was making sure we had a tenant that would be respectful of our home. After meeting with multiple agents, we felt confident that Nikki from Frontdoor Property was the right choice of agent for us.

Nikki was very honest in her appraisal of the property, of the rent we should expect, and most importantly, extremely diligent during the vetting process of prospective tenants. Nikki was always available to show the property, even at short notice (including on a Sunday). When a prospective tenant applied after hours on Christmas Eve, Nikki worked throughout the holiday period seeking to get the supporting documents needed from the prospective tenants employer in the United States.

Frontdoor Property is a small, owner-run business and we certainly can feel the difference. We love the personal service, the attention to detail, the upfront honesty and most importantly the outstanding lengths that Nikki and her team go to in ensuring a fantastic experience for property owners.

- Rod Nash -Potts Point

Professional, knowledgeable, exceptional level of service

Nikki Montaser is the best property manager I have ever encountered. She looks after our properties as if they were her own and each request is met with a professional, knowledgeable and fast response. The level of service Nikki provides is exceptional.

- Ros Strong -Bondi Junction

Outstanding property manager

We have recommended Nikki to several landlord clients over the years and they have returned nothing but positive feedback. As independent buyers agents it is imperative we are able to rely on recommending outstanding property managers and Frontdoor Property provide excellent service. Thankyou Nikki and team from all of us here at House Search Australia buyers agency.

- Jacque Parker -North Sydney

Efficiency and professionalism

Nikki has been looking after us for nearly 3 years, we’ve just moved property and it’s only day 1 and I’m already missing her! Her efficiency and professionalism is awesome - now I’m with a ‘big firm’ I’m just a number, they don’t know anything about my new property and don’t care. Wish I could take Nikki with me!

- Style Sense -Paddington

Easy to talk to, quick to reply

Nikki is one of the best real estate agents to have managing a property. As a tenant she was easy to talk to, quick to reply to emails, and I knew what to expect and when.

- Paul Taylor -Lane Cove

Thank you!

Thank you for being such a fantastic rental agent!

- Sara -Kurraba Point

Thank you for proving to us that leasing agents can be highly knowledgeable

Just wanted to drop you a quick note of thanks!

As discussed prior to commissioning you, we were very concerned that renting our family home would result in hassle and potential damage to our property.

Our fears were based on numerous experiences with the major leasing agents both in Sydney and in the UK, as typically they have been young and inexperienced agents who see their time in leasing as a stepping stone to sales.

Thank you for proving to us that leasing agents can be highly knowledgeable, have an attention to detail and be courteous and professional, thereby, reducing the hassle of renting and most importantly managing our property as if it was your own.

Please do not hesitate to refer concerned property owners to me, via email, if they are similarly concerned about the risks of renting their properties. I will do my best to respond from wherever I am in world!

Best of luck! Although, I don’t think you need any luck with your business. I rarely find people like you and when I do they always have great businesses.

- Steve -Bellevue Hill

Always available, responsive and proactive

As a property owner, you need a reliable, informed level of service. In our experience Frontdoor Property goes beyond that. Always available and responsive and proactive in solving all issues with personable professionalism. Frontdoor Property gives us confidence across all aspects of property management. We feel lucky to have found them.

- Susanna -Scotland

Highly recommend her as an agent

Nikki has been our rental agent for the past 18 months and we are lucky to have been in such competent hands from the start of the rental process. She did a great job advertising our property and vetting potential tenants, and has expertly managed our property ever since. We have been living overseas and renting our property furnished, so it was important for us to have someone who would look after the place while we were not there to oversee it. With Nikki, we know that we don't need to worry about anything going wrong, as she takes care of all maintenance and lease issues, as well as paying our strata and council fees. We highly recommend her as an agent.

- Talia -New York City

Delighted with the service provided by Nikki

I am delighted with the service provided by Nikki for our house in Balmain; whenever I have any requests or questions, Nikki always replies immediately and efficiently carries out whatever I ask her to do.

- Sarah -United Kingdom

Extremely happy with the level of service and professionalism

I am extremely happy with the level of service and professionalism exhibited by the staff at Frontdoor Property. I have never had service like it.

- Dennis -Paddington

The service and attention to my account has been exceptional

Not wanting to become a number in a large real estate agency's leasing portfolio I turned to Frontdoor for a more personalised experience. And I haven't been disappointed. The service and attention to my account has been exceptional. As a first time property owner I was very patiently taken through the renting process including organising my insurance right through to paying my water bill. My property was rented quickly to lovely tenants and I couldn't have asked for more. Thank you!

- Kirsten -Rose Bay

Will definitely use their services again!

Being new to Sydney and first time renters in Australia, we couldn't feel more lucky to have found Frontdoor Property. The comprehensive assistance and attention we've been given has been professional yet personalised, making Frontdoor Property's service completely unique - we have been made to feel like we're the only tenants they look after. They take every stress out of the renting and moving process and have gone above and beyond to ensure that we can feel 'at home' even while renting. We've used Frontdoor Property for our last two rentals and will definitely use their services again!"

- Aimee -Balmain

Very responsive

Nikki is a pleasure to deal with, and very responsive, pleasant and competent.

- Robyn -Paddington

Thank you for all the effort

We would like to thank you for all the effort you put in the past 3 years while we rented the property.

I must say that as an owner and as a tenant I have never met a property manager with such high standards of professionalism.

- Moshe -East Ryde

Thank you for being so diligent

Nikki, thank you for being so diligent, thorough and pro-active and just soooo easy to work with.

- Karen -Woollahra

Thank you for being a great agent

Just wanted to thank you for being a great agent. Everything moves smoothly with you managing the property - a big thank you!!

- Lara -Waterloo

Thank you for your professionalism and stellar level of service

Can't thank you enough for your professionalism and stellar level of service. It is such a pleasure to have you looking after our house!"

- Ros -Melbourne

Responsiveness, communication and overall service level are first class.

We have been totally satisfied with the service we have received from Frontdoor Property. Responsiveness, communication and overall service level are first class.

- Alistair -Canada

Thank you for all your expertise

Thank you for all your expertise when managing my properties for the last few years. You are the best property manager and I naturally recommend you to everyone. However this is certainly not goodbye (just a thank you)!

- Jane -Kurraba Point

Highly organised, professional and a pleasure to deal with

Nikki at Frontdoor Property has been looking after me for a number of years now and her service and work ethic is been second to none. I have always found her to be highly organised, professional and a pleasure to deal with, I could not recommend her highly enough.

- Lily -Lane Cove North

Professional in offering sound advices

I got to know Nikki through the introduction of a trusted agent when I was looking to purchase a property in Sydney. I remembered the first time we met at my property, Nikki is professional in offering sound advices on the improvements needed whilst suggesting also some DIY in order to keep the cost reasonable. She is meticulous in details such as removing a sticky tape on the wall whilst checking on my property. The follow-up services she provided after the property has been rented is also of first class standard. She assures that the property condition is maintained by the tenant in good condition and is prompt in attending to repairs and maintenance requests. Overall, I am very pleased with Nikki’s services as it gives me peace of mind to know that my property is in good hands.

- Jennifer -Lane Cove

Professional, down to earth and practical

It's a real pleasure working with you. So professional, down to earth, practical. Really appreciate all you are doing.

- Jan -Summer Hill

Extremely diligent and trustworthy

I was so happy to find Nikki. I could tell straight away that she would be a great property manager for us. We really wanted to leave our house in the hands of someone we could trust and someone that was thorough and efficient in their communication with us while we were overseas. I have had negative experiences in the past with real estate agents that don't provide a great service and don't seem to care for your property. Nikki is extremely diligent and trustworthy and I cannot recommend her and the service that she provides enough. She is an absolute pleasure to work with and knowing that she is looking after your property is great peace of mind.

- Millie -Paddington

A massive thank you

Nikki thanks as always for your attention to detail, personal touches and speed and efficiency in which you found us replacement tenants.

We both feel so safe knowing our little apartment is being truly looked after, as we would.

A massive thank you. You are fabulous!

- Madeleine and Chris -Rose Bay

I Trust Her!

I don't say those special 3 little words very often, but have no hesitation to use them when talking about Nikki Montaser of Frontdoor Property - 'I Trust Her'. I am very grateful to have Frontdoor Property managing the tenancy of my house in Woolooware, especially as I live in Northern NSW. Nikki is an absolute pleasure to deal with and I have recommended her to my friends and family.

- Donna -Byron Bay

A rare find

My partner and I were tenants in a property managed by Nikki for two years. Nikki is a rare find in the often faceless real estate world. She was always more than pleasant to deal with, responded and dealt with any issues swiftly, and was great to communicate with. At the time of renting we were between two properties in the same building and went with that unit purely because of how lovely and attentive Nikki was during the inspection. I’d highly recommend Frontdoor Property for any owners or prospective tenants.

- Joanna -Paddington

Best real estate agent I've worked with

Nikki at Frontdoor Property is one the best real estate agent I've worked with – she's helpful, fast, fair, professional and really values the people she works with. Thank you for all your help, Nikki!

- Isabel Sandercock-Brown -Queenscliff

The dream agent for managing our rental property

Nikki has been the dream agent for managing our rental property. Impeccable communication skills, timely and comprehensive reports, and most importantly a very nice professional manner. We couldn't be happier with her service and thoroughly recommend her.

- Linda -Ashfield

Highly professional, efficient, friendly

Nikki has managed my property in Manly since 2013 and I cannot praise her enough for the fantastic job she does. Highly professional, efficient, friendly and I trust her judgement implicitly when it comes to selecting tenants. Given that I am also based overseas there is an additional element of comfort and confidence knowing that Nikki will take care of any issues should they arise. If you are looking for a property agent then look no further!

- Lorraine Worley -Manly

Blessed to be referred to Nikki @ Frontdoor Property

We were blessed to be referred to Nikki @ Frontdoor Property by a friend. She has managed our investment property @ Neutral Bay for over two years and has been an absolute gem; seamless communication with both K & I and our tenants, statements, payments of all outgoings, scheduled rent increases & excellent client access on their web portal. I am a retired real estate agent and could not recommend Frontdoor highly enough.

- Paul and Karen -Kurraba Point

Exceeds your expectations

Service, processes and professionalism that exceeds your expectations. Frontdoor Property is the agency you thought didn't exist. Nikki delivers prompt communication, is always well organised and ready to assist you. I highly recommend Frontdoor Property to manage your housing whether you're a tenant or property owner.

- Kalle Kortelainen -Woollahra

Exceptional, approachable and a pleasure to deal with

I have been a tenant of Frontdoor Property for the last two years now and I have found Nikki to be an exceptional property manager, she is approachable and a pleasure to deal with. From the moment we moved in, and throughout the entire duration of the tenancy, all issues have been handled swiftly by Nikki and rectified immediately. We even have the ability to now log issues online, which just makes everything so much easier. I have recommended Nikki to my friends when renting their property and I would use Nikki in a heartbeat for my properties if they were in Sydney! All in all I cannot recommend Frontdoor highly enough.

- Michelle Schifino -Naremburn

The most qualified and suitable candidate for the job

I engaged Nikki in Sep 17 (Frontdoor Property) to manage my Paddington apartment. After discussions with several mainstream property managers (Bresic/Mcgrath) - I found Nikki to be the most qualified and suitable candidate for the job.

She is pro-active, reliable and consistently diligent with managing the property. She is very fair in her business dealings and always provide a happy medium resolutions when dealing with the tenants and I .

Happily recommend Frontdoor Property Management!

- Aaron -Paddington

Incredibly efficient and thorough

Nikki Montaser (Frontdoor Property) has been fantastic. She is incredibly efficient and thorough in every aspect of renting out, as well as ongoing management of our property. We have had fairly extensive experience over the years renting out properties, as well as renting ourselves. Nikki is definitely the best we’ve seen.

- Nadezna Wilkins -Bellevue Hill

Knowledgeable and professional

Nikki was knowledgeable, professional and friendly, highly recommended!!

- KR -Strathfield

Client for a number of years

I have been a client of Frontdoor Property for a number of years. They have always found me great tenants and do a good job of managing my property in Sydney. Based on my experience, I'm very happy to recommend Frontdoor Property to others.

- Michael -Pyrmont

Highly recommended

We have been dealing with Nikki and Frontdoor Property for many years, and would highly recommend them for property management.

- Henry Wilkinson -Woollahara

An ace at property management

Nikki is fabulous to work with. Professional, friendly and an ace at property management. A pleasure Nikki!

- Lisa Darveniza -Sydney

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